A message from Custom Ultrasonics on the COVID 19 virus

Dear Healthcare Provider,

Our hearts are with all of those effected by the COVID-19 virus. Custom Ultrasonics understands that the pandemic is the top priority of all healthcare professionals.  With all resources being dedicated to protecting both patients’ and caregivers’ health, Custom Ultrasonics understands that this virus has created a significant demand on your time.  Keeping in mind the tremendous amount of stress that has been placed upon healthcare professionals.

As a medical device manufacturer located in Pennsylvania, Custom Ultrasonics is deeply concerned for the welfare of its colleagues, customers and patients and during these unprecedented times we are all learning to manage through rapidly changing circumstances.

Supporting our customers is a key priority and we are hard at work to avoid disruptions from the COVID-19 virus and at the same time doing our best to prevent further spread. Custom Ultrasonics is adhering to all guidelines set forth by all Federal, State and Local governments and agencies.  While adapting daily to changing guidelines please be assured that Custom Ultrasonics does not anticipate any interruption in our product distribution, technical support or customer service.

Custom Ultrasonics is here to support all of your endoscope reprocessing needs.   

Thank you for all that you are doing. 

Regards,

Custom Ultrasonics

Customer Testimonials

“The System 83 Plus™ is reliable, user friendly and cost effective.  The operating cost is significantly less than other AERs we trialed. I would highly recommend Custom Ultrasonics.”  

ASC Administrator 

“Our center had the System 83 Plus™ for over 17 years.  When we purchased our three new systems the staff at Custom Ultrasonics made the purchase very smooth without hassle.”  

Nurse Manager

“Custom Ultrasonics Technicians came to our center to perform education with the staff.  The education that they provide keeps us in compliance with all of the mandated competencies and it is very informative. I enjoy working with them.”

Practice Administrator

“The Custom Ultrasonics team delivered the new System 83 Plus™ and installed them without disrupting the flow of procedures that we were doing that day. They in-serviced our staff and even came back the next few days to make sure that everything was running smoothly and see if anyone had any questions.”

Nurse Administrator

“Your In-service Technician was very knowledgeable and helpful during the installation process.  He is very friendly and is an asset to your company.”

Scope Technician Supervisor

“I enjoyed working with your staff.  They are efficient and helpful and had a quick response time.”

Assistant Coordinator, Endo

“Your Service Technician is welcomed at our facility anytime.  His professionalism and technical ability for our endoscope reprocessor is greatly appreciated.”  

Bio Medical Technician

“Your Service Technician goes the extra mile and is prompt to fix and assist.” 

Endoscopy Director

"The Custom Ultrasonics Service Technician is awesome.  He is very efficient, professional and very personable.  His work is top notch and he always gets back to me very quickly.  I would highly recommend him and his work"

Endoscopy Manager

The Custom Ultrasonics Service Technician is always professional and completes the services required everytime he comes.  He is always on time.  He responds to calls promptly.  It is a pleaseure to have him come to our endoscopy suite for our PMs and whatever is needed.  He is phenomenal.

Endoscopy Administrator

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